Contactless Ticket Machines

The contactless machines were purchased within the framework of the project "Modernisation of public transport in the Municipality of Sibiu", financed by non-reimbursable European funds.

The contactless devices were purchased as part of the project funded by non-reimbursable European funds, “Modernization of Public Transport in the Municipality of Sibiu.”

Currently, all Tursib buses, minibuses, and coaches are equipped with yellow contactless devices.

These represent a significant improvement in the passenger experience. They provide a simple and convenient way to purchase travel tickets directly on the bus using contactless bank cards. This allows passengers to make fast and secure payments for travel tickets, eliminating the need to carry cash or find a sales point in advance.

In addition, these devices also allow the validation of already purchased travel tickets. This enables passengers to easily use previously acquired tickets, simplifying the use of public transport and avoiding potential inconveniences.

Which tickets can be purchased using the contactless ticket machines?

Steps to follow for purchasing travel titles with a contactless bank card:

Select the desired ticket option (internal/ 1 transfer/ 2 transfers) and bring the bank card close to the yellow device.

For purchasing a second ticket with the same bank card press the "+" key on the contactless device and bring the card close to the device again.

In case you do not want a second ticket and you accidentally brought the card close to the device a second time, the message “Card already validated for one person” will appear. As such, a double purchase cannot be made by mistake.

For information regarding the travel titles available on the PVC Tursib card press the "i" key on the device and then bring the Tursib card close to it.

Payment of travel titles at the yellow devices can be made using the following methods: contactless transport cards, contactless bank cards (including Revolut), smartwatch, smartphone, QR codes.

It should be noted that these devices DO NOT ISSUE PRINTED TICKETS.

How are travel tickets validated at contactless machines?

In the case of tickets loaded on a Tursib plastic card or disposable card, validation is done by simply placing the card near the machine.

In the case of QR code tickets, the QR code is placed at the bottom of the machine, where it will be scanned.

It is important to note that all travel tickets, with the exception of QR codes purchased from the 24Pay app and classic tickets printed on thermal paper (the latter will be validated at the orange validators) must be validated at the yellow contactless machines.

If more than one bus is used on the route, the ticket must be validated on each bus. In this case, the message displayed will be "Transferred from line x to line y".

How is the control of travel tickets purchased from contactless machines carried out?

The verification by traffic inspectors will be done either with a special device, similar to a mobile phone, which they will use to be able to identify the purchase by scanning the traveller’s bank card or by bringing it close to the yellow machine.

To check the purchase of a ticket by bank card, bring the bank card with which you purchased the ticket close to the yellow machine. If at least one ticket has been purchased with this card, the message "Card already validated on... at... for 1 person" will appear on the screen. If more than one ticket has been purchased with this card, the number of tickets purchased will be displayed.

We would like to point out that the procedures and equipment for the sale and control of travel tickets purchased by bank card comply with all GDPR and banking security regulations, and that the bank card data is secure.